Insurance breast pumps are medical-grade products and are not eligible for return or exchange.
If you need to cancel or update your order, please contact us at health@babylist.com during business hours and before your order is sent to our warehouse for processing. We are happy to make adjustments as long as the order has not yet been released to the warehouse. Once it has been sent for processing, we are unable to cancel or make changes. You can review this article for details on the shipping timeline for your breast pump.
If you experience any issues with your pump, please refer to the manufacturer’s warranty for support. If the manufacturer's warranty requires proof of purchase, email us at health@babylist.com and we will provide it.